Meet The Team
Our vision is to be a centre of excellence, providing current, evidence-based practices, in a facility with like-minded professionals. We endeavor to serve clients with compassion and integrity, in a collaborative environment, to enhance multi-disciplinary care.
Dr. Alyssa M.K. Fex, Au.D., R.Aud(C), CCC-A
Doctor of Audiology
Alyssa is a homegrown Calgarian educated with a Bachelor of Science in Biological Sciences (minor in Sociology and minor in Psychology) from the University of Calgary and Doctorate of Audiology from Pacific University in Forest Grove, Oregon. As a registered audiologist in Alberta, Alyssa utilizes various diagnostic skills and knowledge to provide patients with thorough and individualized services. She works hard to advocate for her patients and profession to help benefit people who have a hearing impairment. Alyssa is Certified Clinically Competent by the American Speech and Hearing Association, which gives her access to the most up-to-date research. She is compassionate, honest and enjoys working with the excellent team at Calgary Hearing Aid & Audiology!
Suzanne MacLaren, MA, R.Aud, Registered Audiologist, Tinnitus Education & Resource Specialist
Suzanne is a registered Audiologist, with 30 + years of experience. Her main areas of interest include tinnitus, hyperacusis, and cochlear implants. Suzanne is one of Calgary’s most experienced tinnitus specialists. She is co-facilitator of the Tinnitus Management Workshop, where her role is to present the audiological and neurophysiological mechanisms of tinnitus.
Suzanne established the Tinnitus and Hyperacusis Centre of Calgary in 1997, after being trained by Dr. Pawel Jastreboff at the Tinnitus and Hyperacusis Centre at University of Maryland, School of Medicine. She participated in clinical observation and training with the renowned, tinnitus expert, Dr. Jack Vernon. Suzanne is dedicated to consulting with top tinnitus researchers and internationally recognized tinnitus experts, including the highly respected Cleveland Clinic.
Suzanne’s other roles include that of Tinnitus Education and Resource Specialist for patients and professionals. She has presented to professional groups including the Alberta Provincial ENT Conference, the Canadian Hard of Hearing Association (CHHA) National Conference, and numerous presentations for the Tinnitus Association of Calgary. Suzanne is a member of the American Tinnitus Association (ATA) and is registered as a professional service provider.
Suzanne believes in sharing a compassionate message of HOPE to those who have tinnitus, and reassurance that there are many things that can be done to improve quality of life while living with this challenging condition.
Morgann Martens, Administrative Office Manager
Morgann is the office manager and general administrator for Calgary Ear Centre with three years experience in the administrative field of audiology and hearing sciences. She is currently enrolled in the Hearing Aid Practitioner program at Grant MacEwan University.
Ian Campbell,B.P.Ed,BC-HIS, Registered Hearing Instrument Specialist
Ian is the part owner of Calgary Ear Centre. He brings 18 years experience in practicing hearing aid health care for clientele in the Alberta market. His strong belief in a client centered model of fitting hearing aids has helped Ian become a trusted resource for people with hearing loss in the Calgary region.